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The Decision Education Foundation (DEF), a nonprofit
organization, was launched in 2001 by a group of professional and
academic decision analysts with ties to Stanford University. The
foundation’s mission is to improve people’s lives by
improving the quality of their decisions.
Decision analysis began as a highly abstract theory rooted in mathematics
and accessible to only a few. Over time, it evolved into an applied
discipline employing trained professionals to assist clients confronted
with complex decisions. The term “decision analysis”
was coined in 1963 by Ron Howard, director of the Decision Analysis
Program of the Department of Management Science and Engineering
in the School of Engineering at Stanford University. (See interview.)
Howard was a co-founder of Strategic Decisions Group, a strategy
consulting firm headquartered in Palo Alto, CA, that, since 1981,
has worked with businesses interested in generating new options
and opportunities for growth. Having seen the benefits businesses
gained from using decision analysis principles, he and his colleagues
at Strategic Decisions Group established DEF to introduce these
practices to a wider audience. Howard is president of the DEF board
and Carl Spetzler, another Strategic Decisions Group cofounder,
is vice-president. Strategic Decisions Group is incubating DEF,
providing office space and operational support to ensure that the
organization gets off to a strong start.
Although decision-making is a critical life skill, few people are
taught how to make good decisions. At best, they learn by trial
and error; at worst, they muddle through life unaware that they
could do things differently and arrive at more satisfactory results.
DEF believes that people can be taught to make good decisions early
in life and, in so doing, not only avoid unnecessary problems but
lead more fulfilling lives. With that in mind, the initial focus
of their program has been on teenagers, along with their teachers
and parents. Certainly teenagers aren’t alone in acting without
considering consequences. Many adults also behave impulsively or
indulge in wishful thinking. Everyone occasionally hopes that a
thorny situation will magically right itself, that a troubling problem
will go away, and that everything will turn out for the best. Similarly,
people of all ages sometimes resist taking responsibility for their
behavior. The difference is that these behaviors tend to be more
common—and extreme—among teenagers.
Starting young
Teaching decision skills to teenagers is a natural starting place.
They are old enough to grasp the concepts and at age when they have
to make important choices which few are prepared to handle. Adolescence
is a famously stormy period characterized by feelings of self-consciousness,
confusion, and insecurity. In limbo between dependence and independence,
teenagers struggle to figure out who they are and what they want.
Their eagerness to belong and to be accepted makes them particularly
susceptible to peer pressure and “group think”—and,
consequently, to making poor decisions.
By adolescence, teenagers begin to flex their muscles. They want
more freedom and resent being told what to do. But there is a big
difference between rebelling against something or someone and making
a reasoned choice to do one thing rather than another. Many teenagers
don’t think of themselves as decision-makers or, for that
matter, as having power. That is equally true of gifted students
and troubled youth, DEF learned. The gifted students are accustomed
to having parents, teachers, and counselors make decisions for them,
and the troubled youth see themselves as victims of choices made
by others--authority figures or their peers.
The DEF decision chain
Taking these factors into account, the DEF team set out to develop
a decision-making system that teenagers could readily grasp and
use. The field of decision analysis draws on an extensive body of
theory and practices from multiple disciplines, including decision
theory, psychology, group dynamics, mathematics, and probability.
Extracting the basic concepts and principles from decision analysis,
the team created a decision chain, a six-step process for making
good decisions. The chain consists of six critical elements involving
framing the problem, looking at creative alternatives, gathering
important information, knowing what you value, using sound reasoning,
and committing to follow through. To illustrate the interconnections
among the six elements, DEF uses a drawing of a chain-link bracelet.
Each link is essential and has equal importance in the decision
process. As DEF teaches, a decision is only as good as it weakest
link.
Learning how to make a decision is important, but the thrust of
the DEF program is to drive home to teenagers that they have the
power to make decisions and that the decisions they make have consequences.
The decision chain gives them a tool for taking an active role in
shaping their lives and making better choices, but it cannot guarantee
that students will always get what they want. That is why DEF emphasizes
process over outcome. A good decision is judged by the effort that
goes into it making it. Following the decision-chain steps increases
the chance of having a good outcome, but sometimes even a well-made
decision may not bring the desired results. Some things are simply
beyond individual control. A disappointment is easier for teenagers
to live with, however, when they know they did everything in their
power to make the right choice.
Reaching teenagers
The small DEF staff is supported by a growing group of volunteers--teachers,
social workers, graduate students and others trained in decision
analysis—eager to bring decision analysis principles to the
schools. The DEF team recognized that teachers already had their
hands full meeting basic requirements. To avoid burdening them with
more work, the DEF team developed curricula for high school math
and language arts classes that tied classroom learning to real-life
situations students face. Besides print materials, DEF also devised
interactive games and role-playing exercises that reinforce decision-making
principles. In 2001, DEF began introducing the curricula to teenagers
in a variety of settings--boys and girls clubs, juvenile hall, children’s
shelters, gifted programs and public schools—and offered the
first of its summer institutes to train teachers in using the new
materials.
But DEF had a larger aim: For decision-making to take hold, it
would have to be part of the entire school curricula. The first
step toward that goal was realized this year when four public schools
in the Philadelphia area agreed to launch the Whole School Integration
program. To ensure its success, the DEF staff and volunteers will
train teachers, develop and publish DEF materials, and evaluate
the students’ progress. Moreover, DEF has started a Curricula
Repository, a Web site from which teachers can download teaching
materials or share lesson plans that they have developed.
Using decision skills in everyday life
The more opportunities students have to apply the decision model
in school, the more likely they are to use it in everyday life.
DEF’s goal is to have the decision process become so familiar
to students that it becomes second nature, a mental checklist for
making decisions. Just as important as learning the method is knowing
when to use it. Applying it to easy choices would be a waste of
time. It is when students confront big decisions that have high
stakes—using drugs, having unprotected sex, selecting which
colleges to apply to—that having a rational process to draw
on is essential.
Becoming an active decision maker involves more than taking on
immediate decisions; it also involves anticipating situations and
their consequences. Posing real-life situations, such as how to
respond to insults or hurtful gossip or pressure from friends to
cheat or steal, may encourage teenagers to think ahead. Having them
think through the decision process when they are calm can help them
make better decisions in the heat of the moment when it may be hard
to think clearly. Preparing responses ahead of time, sometimes keeps
confrontations from happening or, at least, prevents them from escalating.
Anticipating choices is not limited to negative situations. As teenagers
become more comfortable and confident decision-makers, they can
use the decision-making process to create opportunities for themselves.
By taking stock periodically of where they are and imagining where
they would rather be, they can actively take charge of shaping and
influencing their futures.
Only four years into its program, DEF has made great strides in
moving its ambitious mission forward. It has introduced its curricula
to schools in California, Iowa, and Pennsylvania and launched its
first Whole School Integration program in Philadelphia’s inner
schools. This year DEF received a $200,000 challenge grant from
the Susquehanna and Rembrandt Foundations; the grantors pledged
to match one dollar for every one dollar DEF raised up to $200,000.
The additional funding will give DEF a tremendous boost in carrying
forth its mission. Meanwhile, it continues seeking additional partnerships
with charter, alternative, and independent schools to spread its
mission: Better decisions, better lives.
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